Privacy Policy Overview

Transparency is fundamental to how we handle your data

Your Data and Our Principles

At Calyrivante, we recognize the importance of protecting information shared with us. This policy explains our commitment to privacy, following all relevant South African laws such as POPIA and industry best practices.

As part of our service, we collect only the information necessary to provide you with AI-driven recommendations and a tailored user experience. We do not sell user data to third parties.

What Data We Collect

We gather information you provide directly and data generated automatically during platform use.

Direct Information Provided

  • • Full name is needed to create and manage your profile.
  • • Contact details like email and phone are used for communication.
  • • Account credentials secure your access to the system.
  • • Optional feedback helps us improve the platform.
  • • Transaction details for processing service usage.

Automatically Collected Data

  • • Device type, operating system, and browser used to optimize interaction.
  • • IP address for session security and fraud prevention.
  • • Log information, such as usage times and accessed features.
  • • Usage analytics to refine system accuracy and performance.
  • • Cookie data to remember user session settings and preferences.

How We Use Your Data

We utilize collected data for essential platform functionality, service improvements, and user support.

  • • Enabling your secure login and access to features.
  • • Providing timely market recommendations based on your preferences.
  • • Enhancing user interface and experience through analytics.
  • • Personalizing notifications and relevant updates.
  • • Ensuring compliance with local data protection regulations.
  • • Detecting and preventing unauthorized activity and fraud.
  • • Responding to your queries and support requests promptly.

Data Protection: We use technical and organizational safeguards to protect your information from loss, misuse, or unauthorized access, regularly updating our practices as new challenges arise.

When Data Is Shared

Your personal data may be shared with trusted service partners only when essential for providing core platform services or meeting legal requirements.

Working with Service Providers

Third-party providers supporting system operations are required to comply with strict confidentiality and security standards at all times.

Legal Disclosures

We may need to share information to comply with legal responsibilities or regulatory requests.

Aggregated Data Use

Aggregated, non-identifiable data may be used to improve our analytics and platform features.

Your Rights Regarding Data

South African users have the right to access, correct, delete, or object to use of their personal information. Contact us for more support or to exercise your rights.

  • • You have the right to access all personal data we store about you.
  • • You may request corrections to inaccurate or outdated data.
  • • You can ask for your data to be deleted where legally possible.
  • • You may request data portability in usable electronic format.
  • • You have the right to object to inappropriate data processing.
  • • You may request limitation of certain data processing activities.

Feel free to contact our privacy team through the provided channels for any questions, concerns, or specific data requests.

System Security Measures

We employ industry-standard technology, encryption, and procedures to protect your information at every step. Reviews of our processes are conducted regularly.

Technical Safeguards

  • • Access restrictions for sensitive information and systems.
  • • End-to-end data encryption during transfer and storage.
  • • Routine vulnerability assessments and monitoring.
  • • Regular updates to platform software and firewalls.

Organizational Safeguards

  • • Mandatory staff data protection training programs.
  • • Role-based access policies with monitoring.
  • • Incident response and escalation protocols in place.
  • • Vendor audit procedures for all third parties.

How Long We Keep Your Data

User information is stored for only as long as needed to provide our services and comply with local regulations. Data is deleted or anonymized when retention is no longer required.

  • • Profile and account details kept while active.
  • • Usage data retained for system improvement.
  • • Support and query records stored for reference.
  • • Transactional data kept for audit and regulation.
  • • Notification preferences retained for updates.

Specific retention durations depend on legal, operational, and user-driven factors.

Global Data Movement

Where data leaves South Africa, we apply contractual safeguards and ensure adequate protection levels following legal standards.

  • • Standard contractual clauses with international partners.
  • • Data processing agreements to uphold privacy.
  • • Restricted transfers only to compliant jurisdictions.
  • • Ongoing audits of transfer practices and providers.

How We Use Cookies

Cookies personalize your experience, maintain secure sessions, and collect analytics. You can manage cookie preferences at any time within your browser.

Types of Cookies We Use

  • • Needed for login security and session management.
  • • Track operational performance for analytics.
  • • Enhance your personal settings and dashboard.
  • • Support basic features and usability preferences.

Update or manage cookie permissions anytime via browser controls.

About Policy Updates

When privacy practices change, we update this policy and notify users of key changes through visible alerts or direct communication.

  • • Emails for significant changes in data processing.
  • • Alerts posted on the platform’s dashboard.
  • • Detailed changelogs in privacy policy records.
  • • Support team available to answer questions.

Older versions will be archived with clear effective dates.

Contact Our Privacy Team

For questions, data requests, or concerns, contact us via the details below.

Calyrivante

377 Rivonia Boulevard, Rivonia, Johannesburg 2128 South Africa

Phone: +27287827431

Email: content@calyrivante.sbs

Policy last reviewed January 28, 2026.

Policy effective from January 28, 2026.